Terms of service

Terms of Service

olivegirlstore.com — Effective May 2026

Welcome

You've discovered Olive Girl — a brand built on the belief that the aesthetic legacy of China belongs on the world stage.

These Terms of Service govern your use of olivegirlstore.com and any purchase you make with us. By accessing our store or completing a purchase, you agree to these terms. Please read them — they're written to be understood, not to confuse.

1. Who We Are

Olive Girl is a New York-based Eastern aesthetics fashion brand, rooted in a civilization spanning 5,000 years — where silk was first woven, embroidery was perfected, and the art of hanfu was born. We specialize in:

  • Hanfu (汉服) — traditional Han Chinese clothing
  • Mian Qun (马面裙) — the iconic pleated skirt of the Ming Dynasty
  • Improved Qipao (改良旗袍) — modern interpretations of the classic cheongsam
  • Hand-embroidered outerwear, vests, and Eastern-element dresses

Every piece is designed with a global vision and handcrafted by master artisans in China — for the modern woman who values beauty with meaning.

📧 support@olivegirlstore.com | New York, NY, United States

We respond to all inquiries within 24–48 hours, Monday through Friday.

2. Authenticity & Handcraft Variation

Olive Girl works with artisans who use traditional Chinese silk weaving, embroidery, and tailoring techniques passed down through generations. Because of this:

  • Minor variations in embroidery placement, thread color, or fabric texture are inherent to handcraft production — they are not defects
  • These variations are what distinguish authentic artisan work from mass-produced imitation
  • Screen color rendering varies by device; actual colors may differ slightly from product photography

When you purchase from Olive Girl, you are purchasing a piece of living cultural craft. Perfection in handwork looks different from perfection in a factory.

3. Sizing — Your Responsibility

Our garments are sized according to traditional Chinese tailoring standards, which differ significantly from US, EU, and UK sizing conventions. Every product listing includes precise measurements in centimeters and inches.

You are responsible for consulting our Size Guide before placing your order.

Olive Girl cannot be held liable for fit issues when accurate sizing information has been provided and not consulted. Size-related returns are handled under our Return & Refund Policy.

4. Intellectual Property

All content on olivegirlstore.com — including product designs, silk and embroidery patterns, brand identity, photography, and written content — is the exclusive intellectual property of Olive Girl / Han Elegance Studio.

Our aesthetic is the result of deep cultural research and original creative development. Unauthorized reproduction, copying, or commercial use is strictly prohibited and will be actively pursued under applicable intellectual property law.

5. Orders, Pricing & Payment

  • All prices are displayed in USD
  • Prices are subject to change without notice
  • Your order is confirmed only upon successful payment processing
  • We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or inventory discrepancies
  • You will receive an order confirmation email immediately upon successful purchase

6. Shipping & International Customs

Olive Girl ships globally from China. Import duties, customs taxes, and handling fees are determined by your country's customs authority and are your sole responsibility. We provide accurate customs documentation on all shipments to minimize delays.

7. Resale Policy

Olive Girl products are created for personal use and personal expression. Unauthorized resale is prohibited. Reselling our products without written authorization undermines the artisans behind each piece and the brand integrity we have built.

Wholesale and collaboration inquiries: support@olivegirlstore.com

8. User Conduct

By using our store, you agree not to submit false or fraudulent orders, use our content without authorization, engage in chargebacks for orders delivered as described, or misrepresent our products or brand.

9. Limitation of Liability

Olive Girl's liability in any dispute is limited to the original purchase price of the order in question. We are not liable for indirect, incidental, or consequential damages.

10. Governing Law & Disputes

These terms are governed by the laws of the State of New York, United States. We believe most issues can be resolved through honest conversation. Please contact us at support@olivegirlstore.com before pursuing any formal remedy — we will respond within 48 hours.

11. Updates to These Terms

We may update these terms as our business evolves. Continued use of our store constitutes acceptance of the most recent version.

EU & UK customers: Your full statutory rights under the EU Consumer Rights Directive (2011/83/EU) and UK Consumer Rights Act 2015 apply in full and supersede any conflicting provisions above.

📧 support@olivegirlstore.com | New York, NY, United States

Last updated: May 2026